- Make sure the MyDx is on a flat surface and not on its side.
- Make sure the sample insert is not over filled and the sample insert is closed completely.
- Try closing the chamber without a sample insert in it. If it closes, try a different sample insert.
- Pull the sample chamber all the way out and reinsert until you hear a click indicating it is locked in place.
← The sample chamber will not close or opens when pushed closed